Cake Lady Inc

Reviews about Cake Lady Inc

• 1 / 5

  By Serina Arrington
  These people are crooks! Worst customer service! The owner is a pshyco and never fixes any mistakes you can read that in every review with a unsatisfied customer. So here's what happened I called and ordered a white cake with white cream frosting the cake was horrible! So dry and soooooooo much frosting it was basically enediable the bottom of my cake was practically burnt. I called to ask the owner what could be done. She was extremely combative on the phone and blamed me for everything and demanded that I bring in the cake for her inspection to get 50% store credit. So I brought the cake in and she immediately lost her mind,she started screaming for her husband who came to the counter shoved the cake at me told me to get out or he was going to hit me!!!! My son was with me and I was absolutely horrified. I told them I was going to call the cops so she picked up the phone and dialed 911 claimed I attacked her and almost hit my 3 year old son with a metal screen door trying to get my license plate. Cops show up and the officer tells me that she tends to call the police when customers are unsatisfied to have them removed. How can she get away with this I don't know. But this woman is CRAZY as they come the employees and husband are all crooked. Iv never experienced anything quite like this. Save yourself the trouble the cakes are awful and overpriced and don't bother trying to get it fixed if they mess up lol!! Should be called the crazy cake lady!
  April 10, 2017
• 3 / 5

  By Dawn Hart Robinson
  Their cakes are extremly good. Little pricey but their customer service sucks you get better service from safeway bakery then here. I've bought 3 different cakes from them alwaz amazing but they have no tack or people skills. They also get really anoyed when u open the box to view the cake before u leave.
  March 03, 2017
• 5 / 5

  By Robert Hall
  The Cake Lady has delivered cake after cake and they have been the best I have ever had. I've had cakes from Freeport Manor in Sac and they do not compare. For my birthday, Jan, The Cake Lady, had made some amazing cream puffs. The pastry was light and fluffy while the cream was sooooooooooo sinful. They were a huge success at the party. My friends who are foodies were delighted in the craftsmanship that went into every single cream puff pastry.
  
  On other occasions I have had the Pig Pickin and an absolutely fabulous Coconut Cake that she does once a year for Easter.
  
  I have tried cakes and cupcakes form other bakeries in the Yuba-Sutter are and they just seem so boxy tasting. My family and I are die hard Cake Lady fans and will always pick quality over quantity with this place.
  January 24, 2017